ClickTrails

Privacy Policy

Our commitment to protecting your privacy and personal information

Privacy Policy

Effective Date: April 7, 2025

ClickTrails is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://clicktrails.vercel.app/ (the "Site") and use our services. By accessing or using our Site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways, including:

  • Personal Data: Personally identifiable information, such as your name, email address, and payment information, that you voluntarily provide when you register for an account, subscribe to a plan, or contact us for support.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Payment information, such as credit card details, that we collect when you purchase our services. All financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
  • Data from Third Parties: Information from third-party services, such as analytics providers, that we use to improve our services.

2. Use of Your Information

We use the information we collect about you to:

  • Provide, operate, and maintain our Site and services
  • Process transactions and send you related information, including purchase confirmations and invoices
  • Manage your account and provide you with customer support
  • Send you technical notices, updates, security alerts, and support and administrative messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Detect, prevent, and address technical issues and security vulnerabilities
  • Comply with legal obligations

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share information with:

  • Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.